Terms of Service
OVERVIEW
This website is operated by Ophira London. Throughout the site, the terms “we”, “us” and “our” refer to Ophira London. Ophira London offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including those additional terms, conditions, policies, and notices referenced herein or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the site or use our Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update or modify these Terms at any time by posting updates on this page. It is your responsibility to review this page periodically. Your continued use following any changes constitutes acceptance.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and Services.
SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm that you are at least 18 years old (age of majority in the United Kingdom) or have obtained permission from a parent or legal guardian. You agree to use our products or services only for lawful purposes and comply with all applicable UK laws, including intellectual property, consumer protection, and digital services regulations.
You must not transmit any viruses, malware, or harmful code. Any breach of these Terms may result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your content (excluding payment information) may be transferred unencrypted and adapted to meet technical requirements. Payment data is always encrypted in accordance with PCI-DSS standards.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.
SECTION 3 – INFORMATION ACCURACY
Information on this site is for general purposes and may not always be fully accurate or current. Use at your own risk. We may update content but are not obligated to do so unless legally required.
SECTION 4 – SERVICE & PRICE CHANGES
We reserve the right to modify or discontinue the Service at any time without notice. Prices are subject to change without notice and include UK VAT where applicable.
SECTION 5 – PROHIBITED USES
You agree not to use our website:
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For unlawful purposes
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To violate any UK laws or regulations
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To infringe on the rights of others
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To upload malicious code or spam
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To interfere with security features
Violations may result in account suspension or legal action.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders suspected of fraud, reselling, or abuse. You agree to provide accurate billing, contact, and shipping information.
Returns and refunds are governed by our Returns Policy, in accordance with the UK Consumer Contracts Regulations 2013, which allows a 14-day right to cancel (cooling-off period) for most online purchases.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools. These are offered “as is” without warranties. Use at your own risk and review the third party’s terms.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites, services, or their content. You are responsible for reviewing their policies before engaging in transactions.
SECTION 9 – COMMENTS & FEEDBACK
By submitting feedback, you grant us the right to use and publish it. You must not submit unlawful, offensive, or infringing material.
SECTION 10 – PERSONAL INFORMATION & PRIVACY
Your personal information is processed in accordance with UK GDPR, the Data Protection Act 2018, and our Privacy Policy. By using our site, you consent to our data practices.
SECTION 11 – ERRORS & OMISSIONS
We may correct errors or update information at any time, including after orders are placed. We are not obligated to update information unless required by UK law.
SECTION 12 – PRODUCTS & SERVICES
Some products or services may be available exclusively online and in limited quantities. Product descriptions, pricing, and availability may change at any time.
We aim to display products and colours accurately but cannot guarantee exact representation due to device differences.
Some products may be shipped from suppliers outside the UK (dropshipping), and you may be responsible for customs duties or import taxes.
SECTION 13 – WARRANTY DISCLAIMERS & LIABILITY LIMITATION
To the fullest extent allowed by UK law, including the Consumer Rights Act 2015, we exclude liability for:
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Indirect or consequential losses
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Loss of profits, revenue, data, or business interruption
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Defects from misuse or wear
Nothing in these Terms affects your statutory consumer rights.
SECTION 14 – INDEMNITY
You agree to indemnify Ophira London against claims, damages, or expenses arising from breaches of these Terms or violation of UK laws or third-party rights.
SECTION 15 – SEVERABILITY
If any part of these Terms is deemed unenforceable, the remaining Terms remain valid.
SECTION 16 – TERMINATION
We may terminate or suspend access to the Service at any time. Obligations and liabilities incurred before termination will survive.
SECTION 17 – ENTIRE AGREEMENT
These Terms and our policies constitute the entire agreement between you and Ophira London.
SECTION 18 – COMPANY INFORMATION
Ophira London
(Insert UK business registration number, address, VAT number)
Email: info@ophiralondon.com
SECTION 19 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Any disputes will be handled exclusively by the courts of England and Wales.
SECTION 20 – CHANGES TO TERMS
We may update these Terms at any time. The “Last Updated” date reflects the most recent version.
SECTION 21 – CONTACT
Questions about these Terms? Contact us at:
📧 info@ophiralondon.com